Last Updated: 1 May, 2024
Thank you for shopping at oregamiwatches.com. We are committed to providing our customers with high-quality products and services. This Shipping Policy outlines our shipping practices and procedures to ensure a transparent and smooth experience for you.
Processing Your Order
Orders are processed and shipped on business days only (Monday-Friday, excluding holidays). If we experience a high volume of orders, shipments may be delayed by a few days. In such cases, please allow additional time for delivery. We will notify you promptly via email or telephone if there is a significant delay in the shipment of your order.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimated to be between 4-12 business days after order processing. Please note that delivery times are estimates only and may vary due to factors beyond our control, such as location, weather conditions, or other unforeseen circumstances. Our products are shipped from warehouses located in the United States of America (USA) and the People's Republic of China (PRC).
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has been shipped. Please note that tracking numbers may take up to 24 hours to become active.
Customs, Duties, and Taxes
oregamiwatches.com is not responsible for any customs duties, taxes, or other fees applied to your order. These charges are the responsibility of the customer and may be due at the time of delivery. We recommend checking with your local customs office for more information on potential charges.
Damages
oregamiwatches.com is not liable for any products damaged or lost during shipping. If you receive your order in a damaged condition, please contact the shipment carrier immediately to file a claim. Retain all packaging materials and damaged goods until your claim has been processed. Additionally, if the product itself is damaged or malfunctioning, please contact us at support@oregamiwatches.com so that we can assist you in finding a solution.
International Shipping Policy
At present, we primarily ship to the USA. We are working to expand our shipping territories, so please check back for updates.
Return Policy
For information about returns, please refer to our Return & Refund Policy, which provides detailed instructions on the options and procedures for returning your order.
Contact Us
If you have any questions or concerns regarding this Shipping Policy, please contact us:
- By email:Â support@oregamiwatches.com
- By visiting this page on our website: Contact