OVERVIEW
This website is operated by Oregami Watches. Throughout the site, the terms "we," "us," and "our" refer to Oregami Watches. By accessing and using this website, including all information, tools, and services available from this site, you agree to comply with and be bound by the following terms and conditions.
By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these terms and conditions. These terms apply to all users of the site, including but not limited to visitors, customers, merchants, and contributors of content.
Please read these terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.
Any new features or tools added to the current store shall also be subject to these terms and conditions. You can review the most current version of the terms at any time on this page. We reserve the right to update, change, or replace any part of these terms and conditions by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
The technical operation of our online store is facilitated by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
PART 1 - ONLINE SHOP RULES
By agreeing to these terms, you represent that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). The transmission of any harmful code or viruses is strictly prohibited. A violation of any of the terms will result in an immediate termination of your Services.
PART 2 - BASIC RULES
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks; changes may also occur to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
PART 3 - ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information, which is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
PART 4 - CHANGES TO OFFERS AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
PART 5 - SHIPPING
We aim to provide a seamless shopping experience. Orders placed before 12pm (GMT) London time, Monday to Friday, are typically processed the same day or the following day. If your delivery is delayed, we will notify you via email.
For deliveries within the USA, the estimated delivery time is 4-12 days. Delivery times may vary depending on the product ordered and the accuracy of the information provided. Orders placed after 12pm (GMT) will be processed on the next business day.
When your order has been shipped, you will receive an email with a tracking link that will become active within 24 hours.
We currently ship within the USA. If you encounter any issues with your delivery, such as loss, damage, or theft, please contact us, and we will work with the courier to resolve the issue.
For more information about our return and refund policies, please visit our Return Policy page.
SECTION 6 - UNACCEPTED DELIVERIES
If you refuse to accept delivery of your order, you will be responsible for the return shipping and processing costs. If a package is returned to us because it was not collected within the specified timeframe, this will be treated as a refusal of the order.
SECTION 7 - EXCHANGES AND RETURNS
If you are not satisfied with your purchase, you may return the item in its original, unused condition within 30 days of receipt for a refund. Please contact our customer service team in advance to report the return. After inspecting the returned item, we will process your refund.
If an item arrives damaged, please contact our support team immediately with the following information: support@oregamiwatches.com
- Your reference number
- The item in question
- A brief description of the damage
- A photo of the damaged item
If the package shows external damage upon delivery, please take a photo as proof and contact our customer service immediately. Damage claims must be submitted within 7 days of receipt.
SECTION 8 - PRODUCTS
Certain products or services may be available exclusively online and may be offered in limited quantities. We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
SECTION 9 - ORDERING INFORMATION
We reserve the right to refuse or limit any order you place with us. In the event that we make a change to or cancel an order, we will notify you by contacting the email and/or billing address/phone number provided at the time the order was made. It is your responsibility to provide current, complete, and accurate purchase and account information.
SECTION 10 - EXTERNAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.
SECTION 11 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
SECTION 12 - YOUR SUBMISSIONS
If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments"), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments. We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable.
SECTION 13 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 14 - ERRORS AND INACCURACIES
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions, particularly related to product descriptions, pricing, and availability. We reserve the right to correct any errors, update information, or cancel orders if any information on the site is inaccurate at the time of order. We may make these changes at any time without prior notice. Except as required by law, we are under no obligation to update, amend, or clarify information on the website on an ongoing basis.
SECTION 15 - PROHIBITED CONDUCT
You are prohibited from using the website or its content for any unlawful or unauthorized purposes, including but not limited to:
- Engaging in or encouraging illegal activities.
- Violating any applicable laws or regulations.
- Infringing upon our intellectual property rights or those of others.
- Harassing, abusing, discriminating against, or providing misleading information to others.
- Uploading or transmitting malicious code, viruses, or any other harmful components.
- Collecting personal information from others without consent, or engaging in activities such as spamming or phishing.
- Using the website for any obscene or immoral purpose, or attempting to bypass security measures.
If you engage in any prohibited conduct, we may immediately terminate your access to our services.
SECTION 16 - NO WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the service will be accurate or reliable. You acknowledge that from time to time, we may suspend or discontinue the service without notice.
All products and services provided through our website are offered "as is" without any warranties or guarantees. Oregami Watches, its employees, and partners shall not be liable for any damages or losses arising from the use of our services or products. This disclaimer of liability includes but is not limited to direct, indirect, incidental, punitive, and consequential damages, even if we have been advised of the possibility of such damages. In regions where the exclusion of warranties or limitation of liability is restricted by law, our liability will be limited to the maximum extent permitted by law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Oregami Watches and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Use or any law or the rights of a third party.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Use is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use. This determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services, or when you cease using our website. If, in our sole judgment, you fail to comply with any term or provision of these Terms of Use, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to our services (or any part thereof).
SECTION 20 - ENTIRE AGREEMENT
These Terms of Use and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
SECTION 21 - GOVERNING LAW
These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these terms shall be resolved through arbitration in the United Kingdom, conducted in English, and overseen by a single arbitrator.
SECTION 22 - UPDATES TO TERMS
You can review the most current version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.